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FAQs

Frequently Asked Questions

1. What is the fabric of my T-shirt?

Offbeat T shirts are made from premium super combed cotton yarn and are 100% Cotton Fabric (except the neck rib, which has a touch of elastane to allow the wearer to stretch it over the head). We also make T shirts in melange and dryfit fabric. Please see the description along with the product.
2. Will the Fabric Shrink?
The fabric is treated for shrinkage to internationally accepted standards. We do independent lab test for every batch to adhere to quality standards.
3. Will the printing peel or colour bleed/run?
No, the inks used are internationally accepted Plastisol Inks, which last very long, and are further fused for permanent bonding with the fabric.
4. How should I wash my T-shirt?
Ideally, they should be washed separately in cold water. You can also put it in a washing machine, at low temperature. Please use only gentle and refined detergents only. After washing, do not wring. Dry in shade and it is better to avoid direct sunlight.
5. How should I iron my T-shirt?
The best way to iron it is inside-out. Never iron directly on the print.

6. How will I know the correct size for my T-shirt?

Pick any of your favorite T shirt which fits you well. Measure the length and width of the T shirt and choose one closest to our size chart. We make comfort fit T shirt, not too loose nor too tight.

Size Chart for T-Shirts
GENTS
Label size
Chest (in inches) 
Length (in inches) 
Allowance in Centimeter
Small
19
27
1
Medium
20
28
1
Large
21
29
1
X-Large
22
29
1
XX-Large
23
29
1
XXX-Large
24
30
1
LADIES
Label size Chest (in inches)  Waist (in inches)  Length (in inches)  Allowance in Centimeter
Small 16 15 24 1
Medium 17 16 24 1
Large 18 17 25 1
X-Large 19 17 26 1
XX-Large 20 18 27 1
 
KIDS
Label size Chest (in inches)  Length (in inches)  Allowance in Centimeter
0-1 Yrs 11 13 1
2-3 Yrs 12 15 1
3-4 yrs 13 17 1
4-5Yrs 14 18 1
6-7yrs 15 19 1
 
JUNIORS
Label size
Chest (in inches) 
Length (in inches) 
Allowance in Centimeter
8-9 Yrs
15.5
20
1
10-11 Yrs
16.5
21
1
12-13 Yrs
17.5
22
1

 

7. Do you export your products?
Yes, we do export T-shirts (in fact, you can do it from our website itself), and also for bulk orders. For more information please contact deepak@offbeatpondy.com
8.How soon will I receive my T-shirt?
Based on stock availability, we normally ship the T-shirt within 2 working days from the date of order payment confirmation. Occasionally, due to rush of orders, the time to ship may extend to up to 5 days.
9. How long do I wait before contacting your office with regard to my order?
Please wait 7 days from the date of order confirmation before contacting Offbeat.
10. Whom do I contact in case my T-shirt is not delivered after 7 days?
You may call our Customer Care Number at 09344552492, or email us at orders@offbeatpondy.com.
11. Do you have a refund / replacement policy?
Yes, please refer to the policy on the website here.
12. Do you make Customised T-shirts?
Yes we do make customised T Shirt. Please contact Mr. Deepak Poddar at deepak@offbeatpondy.com for more details or Call 9655300973

13. Do you take corporate orders?
Yes, for Bulk Corporate requirements please contact Mr. Deepak Poddar at deepak@offbeatpondy.com or Call 9655300973 and we will assist you at every step of the process.

14. I have an inspiring idea. Can I submit it?
Yes you can. Send it deepak@offbeatpondy.com and if it meets our design and theme criteria we will pay you as per our prevailing policy.

14. I am interested in becoming a retailer for Offbeat – whom do I contact?
Offbeat is keen to promote entrepreneurial talent and welcomes such offers. We have strict standardised norms for setting up our Exclusive Business Outlet (EBO). You can also become one of our Direct Retailer. Please contact Offbeat Apparels Pvt. Ltd., No. 16, Mariamman Koil Street, Vazhaikulam, Pondicherry 605012 or email deepak@offbeatpondy.com.
15. Do you have stores across India?
Yes our Exclusive Business Outlet (EBO) are found at the following locations and are expanding quickly across the country. 1) Goa Airport 2) Mumbai Airport- T2 3) Jaipur Airport 4) Ahmedabad Airport 5) Jodhpur 6) Jaipur 8) Panjim Ginger Hotel 9) Pondicherry Ginger Hotel 10) Pondicherry